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WHO WE ARE We are an authorized dealer for virtually every distributor of aftermarket motorcycle parts and accessories. Some of our distributors include:
Bikers Choice Mustang
Custom Chrome Parts Unlimted
Drag Specialties Kustomwerks Paughco
Mid-USA Motorcycle Parts S & S Cycle
Midwest Motorcycle Tucker Rocky V-Twin Manufacturing
If you have any of their catalogs and need a part CALL US. If you need one or more of their catalogs CALL US.
We also can buy direct from most manufacturers and factory direct for many parts.
If anyone makes it - - -Call us we can almost always get it for you - - -
We sell to the public (retail), typically at discount prices from 10% to 50% off suggested retail prices. We sell every part or accessory from the smallest bolt, nut or gasket to complete bike kits.
So whether you are repairing your ride, tricking out your bike or building that dream machine CALL US; we want to help you. Visit our NEW and constantly changing WEB SITE we are sure you will like it If you are proud of your ride, send photos we are proud to feature, as time permits, customer pics on the web for everyone to see.
Canyon Run * 800/669-2776 * 314/865-2665 * Fax: 314/429-59 "http://www.canyonrun.com
Availability
We can get you virtually any aftermarket part or accessory available.
Price
We keep our prices low. We sell most parts and accessories at 10% to 50% off suggested retail.
Commitment
We want your business and we care about our customers. We are committed to do all we can to meet your needs for parts and accessories.
Tech Support
We not only take orders we offer technical support. Our technical staff can help you choose the right part, answer questions and help you build that bike of your dreams.
Prompt Shipping
We are centrally located in St. Louis, Missouri and can get parts to you quicker. We are located just minutes away from Midwest Motorcycle Distributors and Mid-USA Motorcycle Parts, thereby having immediate access to their vast inventories as well as our own; this means we SHIP MANY ORDERS THE SAME DAY YOU CALL US.
We ship anywhere
We have customers in every state in the USA, in Canada and around the world. Due to an increase in fraud, foreign orders may require additional identification and credit card processing before merchandise is shipped. All
shipping and related taxes and fees are the responsibility of the customer.
Its Easy
Most of our orders are received over our toll free number 800-669-2776 but orders are also taken by Email, by mail and you MUST visit our online catalog at "http://www.canyonrun.com" . Our website also features our bargin specials and you can post your bike in our showcase. Send us a picture, your bike may appear soon for thousands of other riders to see. In addition, you are always welcome to stop by. We are easy to find near downtown St. Louis, MO at 2222 South Jefferson. We are always ready to talk bikes and riding. Give us a call if you need directions. We honor VISA, MasterCard, Discover, accept check by phone and ship C.O.D. in the United States. Sorry, no personal checks are accepted.
Ordering
We do everything we can to insure proper part purchases for your bike but we need some help from you. Let us know your motorcycle model and year. Our tech support staff will go the extra mile to troubleshoot your bikes needs. Canyon Run and its staff makes no representations or warranties as to any of the products distributed, expressed or implied, of the merchantability or fitness for a particular purpose. You can place orders 24 hrs via fax 314-429-5932 or online www.canyonrun.com. Our tech support staff is available Monday Friday 8:00 am 7:00 pm and on Saturday from 8:00 am 3:00 pm Central Standard Time. Our distributors often revise their pricing structure and as a result our prices are subject to change without notice.
Shipping
Because we are centrally located near major venders we ship most orders the same day. We dont try to be deceiving. We sell our merchandise for a competitive price with no hidden charges. Regarding shipping, you are charged only what it cost to ship the package to you. Most orders are shipped via UPS because of their ease of insurability and package tracking. Other shipping methods are available upon request. Shipping charges are calculated by weight and destination zone, plus a $5.00 handling fee per order. Missouri residents add state and local sales tax. An additional charge of $8.50 for COD orders and $1 per check by phone order.
We try hard
We constantly try to improve our service and support to our customers. We simply want to be the best aftermarket motorcycle parts dealer. New management has achieved much, but we have a never-ending commitment to be better. Watch us grow and grow.
Terms
The stated terms and policies are the basis for our sales at Canyon Run and will not be changed without our written permission. They are important and please read them in their entirety before placing your order. These terms are interpreted according to Missouri law. Your placing an order, whether signed or unsigned, will constitute acceptance of these terms and guarantee of payment to us.
Backorders
Unfortunately, at times we are out of stock and items are occasionally backordered. If we are out of stock on any item you will not be notified. Many times we go ahead and ship all other parts you ordered for your convenience. You must re-order all out-of-stock merchandise at a later date, approx. 2 weeks. We reserve the right to obtain the desired part from another distributor, allowing for price differences.
Damaged Merchandise
If you notice a damaged package upon arrival from the delivery carrier, DO NOT REFUSE THE PACKAGE. When signing for the package note that it is damaged or broken. Keep all parts, packaging and shipping containers. Then contact Canyon Run at 1-800-669-2776 Monday thru Friday and we will make the necessary arrangements to replace your merchandise for the same part number only.
Defective Parts
Defective merchandise must be returned to us within 30 days from date of the invoice and it will be exchanged for the same part number only. An item purchased and not fitting your bike as you desire does not qualify as a defective part or an error on our part and subject to 20% restocking fee if returned.
Special Orders
We are an authorized dealer for virtually every distributor of aftermarket parts and accessories. If you need merchandise that is not listed in our catalog, we will search and get it for you. Some items may require a down payment or full payment at the time of the order. Because of the uniqueness of your order and the difficulty to resell this item, there are no returns under any circumstances allowed on special ordered items. Canyon Run and its staff makes no representations or warranties as to any of the products distributed, expressed or implied, of the merchantability or fitness for a particular purpose.
Returns
We want your bike to be just like you want it. If we sent a part to you and it was our error, we will refund the amount for the merchandise in full. Just return the part to us within 30 days from the date on the invoice. This includes manufacturers defects. Exceptions below.
Because of the nature of motorcycle parts and accessories there are very strict guidelines that apply to all warranties, exchanges & returns. Please read this information carefully before you utilitize the items you purchased. All returns must be authorized by Canyon Run. All items must be in its original packaging. All returned, exchanged and defective parts must be within 30 days from the date of the invoice and accompanied with a copy of the invoice and assessed a minimum of 20% restocking charge. Shipping charges and return shipping charges are not refundable.
Exceptions to Return Policy. Based on the nature of some products, the following items cannot be returned to exchanged under any circumstances: Electrical products, alternator rotor items, helmets, belts, video tapes, manuals and tools.
Proper Fitment, application
and installation by a qualified technician. An item purchased and not fitting your bike as you desire does not qualify as a defective part or error on our part and subject to a 20% restocking fee if returned. All wording used in this catalog denoting a manufacturer, model, motorcycle, letter designation or number are intended for fitment reference only and we make no guarantee or warranty the product will fit exactly as original or fit without additional modification being made. All products must be installed by a qualified motorcycle technician.
Installed, Used and/or Damaged Parts. Handle all parts with care. Do not install use or in any way scratch or damage any merchandise and
try to return it. All merchandise must be in resellable condition (a condition you would be willing to purchase it in. If not, dont return it). Any item which, in our opinion, shows evidence of being used or installed contrary to manufacturers instruction and/or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund or warranty consideration. Items accepted for return will be assessed a minimum of 20% restocking fee. (except when we are solely at fault for sending a part in error).
Installed, Used and/or Damaged Parts (continued)
When shipping back to Canyon Run, please use plenty of packing material and pack all items very carefully so they dont rub and create scratches etc. Make sure all items are in new, clean, non-scratched, saleable condition and have never been installed. Ship them double boxed and do not write on original packaging and include a copy of the invoice within 30 days from date of invoice.
Because of the nature of the merchandise, under no circumstances will we accept the return or exchange of a special orders, electrical, alternator related, helmets, leathers, clothing, manuals and tools.
Refused COD Orders.
If you purchase merchandise COD and the package is returned to us because it had been refused, all future orders must be pre-paid.
Warranty Limitations
Canyon Run makes no representation or warranties as to any merchandise we distribute, expressed or implied, including without limitation any warranties of merchantability or fitness for a particular purpose. All items distributed by Canyon Run is guaranteed only against defects in material and workmanship and does not include labor claims of any type. The customers sole remedy is specifically limited to the warranties, if any, granted by the manufacturer of the product.
Mufflers and Exhaust Pipes: Once you have started your motorcycle there is no refund on mufflers and exhaust pipes, unless there is a manufacturers defect. NOTE: Discoloration caused by tuning, cam timing, carburetor jetting, overheating and other mechanical adjustments is not a manufacture defect
Gas Tanks: You must use a gas tank sealer with new tanks in order for the warranty to be valid. We recommend that all tanks be fitted, pressure tested and sealed before painting in order to eliminate potential problems.
Seats/Saddlebags: Seats and saddlebags cannot be returned once the are mounted. All items must not show any signs of mounting marks or wear.
Belts: Under no circumstances are you able to return belts unless it is a manufacturers defect and upon warranty processing, the items will be replaced for the same part number only.
Liability Limitations
All items we distribute may not be legal in your state. Please check restrictions and guidelines with your state before ordering. Motorcycles can be dangerous. The operator, passenger and/or anyone near by assume all risks of all types. A qualified mechanic must install all products distributed by Canyon Run. Canyon Run expects their customers to use all merchandise in the manner in which it is intended. Canyon Run assumes no responsibility for damage or injury of any kind because of the use, misuse or improper application of any merchandise by any person. Canyon Run shall not be liable for any indirect or consequential damages whatsoever. All matters shall be interpreted under Missouri law.
All wording used in this catalog denoting a manufacturer, model, motorcycle, letter designation or number are intended for fitment and reference only and make no guarantee or warranty the product will fit exactly as the OEM product fit or fit without modification being made. In no way are we affiliated with or have business relations with Harley-Davidson Motor Company.
As of our printing date and to the best of our knowledge, all photos, descriptions and reference application information contained within are accurate. We are not responsible for misprints and typographical errors.
Copyright
All text, sketches and photographs appearing in this catalog are used by permission of their respective holders. Our catalog, website price booklets and their contents may not be copied or reproduced without written permission from Canyon Run.
Use of the Mid USA material in this catalog appears with their permission. These materials are covered under copyright by Mid USA Incorporated. All rights reserved. Use of the Midwest material in this catalog appears with their permission. These materials are covered under copyright by Midwest Motorcycle Supply Distributors Incorporated. All rights reserved. Use of the Custom Chrome material in this catalog appears with their permission. These materials are covered under copyright by Custom Chrome Incorporated. All rights reserved. All other brand names or trademarks or registered trademarks used in this catalog are the property of their respective holders.
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